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Cart Abandonment Survey

Find out why customers abandon the purchase process — with reason routing for targeted follow-up.

7 questions 3 minutes to complete
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Free — no credit card needed

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questee.ai/f/cart-abandonment-survey

Cart Abandonment Survey

1

Why didn't you complete your purchase?

Too expensiveShipping costsJust browsing
2

Would a discount convince you to buy?

Yes, 10% is enoughYes, but at least 20%No, generally too expensive
3

From what order value do you expect free shipping?

Always freeFrom €30From €50

+ 4 more questions

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Included questions

1

Why didn't you complete your purchase?

buttons
2

Would a discount convince you to buy?

buttons
3

From what order value do you expect free shipping?

buttons
4

Do you plan to buy from us in the future?

buttons
5

What technical problem occurred?

textarea
6

Which payment method would you have liked to use?

checkbox
7

Is there anything else we can improve?

textarea

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Customize Cart Abandonment Survey in 30 seconds

Free — no credit card needed