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Customer Feedback
NPS Detail Survey
Extended NPS with automatic routing: detractors are asked about problems, promoters encouraged to refer.
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questee.ai/f/nps-detail-survey
NPS Detail Survey
1
How likely are you to recommend us to a friend or colleague?
★★★★★
2
What would make you more likely to recommend us?
3
What disappointed you? (Multiple answers possible)
+ 3 more questions
Included questions
1
How likely are you to recommend us to a friend or colleague?
scale2
What would make you more likely to recommend us?
buttons3
What disappointed you? (Multiple answers possible)
checkbox4
What can we specifically improve?
textarea5
How do you prefer to recommend us?
buttons6
Is there anything else you want to share?
textarea