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Customer Feedback
Service Quality Audit
Detailed evaluation of all service touchpoints: first contact, consultation, response time and follow-up.
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questee.ai/f/service-quality-audit
Service Quality Audit
1
Which channel did you last contact us through?
2
How quickly was your request answered?
★★★★★
3
How friendly was the service representative?
★★★★★
+ 4 more questions
Included questions
1
Which channel did you last contact us through?
buttons2
How quickly was your request answered?
scale3
How friendly was the service representative?
scale4
How competently was your problem resolved?
scale5
Was your issue fully resolved on first contact?
buttons6
What should have gone better with the service?
textarea7
Overall service rating
stars