For funeral homes

Gathering what is needed — with dignity and without repetition

Relatives provide the required details once, calmly at home — instead of repeating the same information on the phone, in the consultation and for the registry office. The consultation then belongs to the farewell, not the paperwork.

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What additionally burdens relatives in these days

The same details, again and again

Date of birth, marital status, insurance number — relatives state the deceased's details on the phone, then in the consultation, then for the certificates. Every repetition reopens the wound.

Searching for documents under time pressure

Family record book, birth certificate, funeral provision — the search for documents falls into the hardest hours. What is missing often only emerges in the consultation and requires another appointment.

The consultation belongs to the formalities

Instead of talking about the person, the service and the family's wishes, a large part of the consultation is lost to data collection — unsatisfying for you and for the relatives alike.

How a considerate form eases the load

  1. 1

    Design the intake with care

    You define once which details you need: the deceased's data, the family's contact person, available documents, initial wishes regarding the form of burial. You determine every wording yourself — in your house's language, without jargon.

  2. 2

    Relatives respond calmly at home

    After the first phone call, relatives receive a link. They answer one question at a time, can pause at any moment and continue later — at their own pace, together with the family, without a waiting room.

  3. 3

    The consultation belongs to the farewell

    You enter the consultation prepared: the formalities are recorded, missing documents known. The shared time belongs to the person who has passed and to shaping a dignified farewell.

Restrained in form, reliable in substance

One question per screen

No overwhelming form grid — one calm step after another, on the mobile phone too.

Pause and continue

Relatives can pause at any time — grief has no time slot; the form waits.

Attach documents

Attach the family record book or provision contract as a photo — you see what is missing before the consultation.

Only relevant questions

Depending on the situation — say, an existing provision or a death abroad — only the relevant follow-ups appear.

Data stays in Germany

GDPR-compliant hosting on German servers with a data processing agreement — befitting the trust placed in your house.

Your house, your appearance (Pro)

Your logo, calm colours, your words — the form blends into your house's presence.

Clear and without surprises

Free to get acquainted (3 forms, 100 responses/month). Pro at 12€/month (9€ annually) with your own appearance and unlimited forms.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

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Questions funeral homes ask us

Is an online form not inappropriate in a bereavement?
That depends entirely on the design — and on it remaining an offer, never an obligation. Many relatives find it a relief to enter the sober data calmly at home rather than dictating it in tears at the consultation table. The personal conversation is never replaced by the form — it is given room. Anyone preferring to discuss everything in person continues to do so, of course.
How considerately can the form be worded?
Entirely in your words: every question, every note and every section heading is freely wordable. You can add introductory sentences ("Take your time — you may pause at any point"), avoid technical terms and order the questions so the hardest ones do not come first.
What should the intake cover?
A proven scope: the deceased's details (name, date and place of birth, marital status, denomination), the family's contact person and availability, place and date of death, available documents (family record book, provision contract, insurance policies) and initial wishes regarding the form of burial — deliberately phrased as non-binding orientation. Final decisions belong in the personal conversation.
How secure is this sensitive data?
Data is transferred encrypted, hosted exclusively in Germany and stored tenant-isolated; we provide the Art. 28 GDPR data processing agreement. Details of denomination and family circumstances deserve particular protection — which is exactly why they belong in a controlled environment, not in e-mail inboxes or US services.
How does this differ from a PDF on our website?
A PDF demands a printer, scanner and computer experience — an extra hurdle in an already difficult time, particularly for older relatives. The online form guides step by step, can be paused, accepts documents as photos and arrives with you complete and legible. Nobody deciphers handwriting or has to ask twice.
Can provision consultations be prepared with it too?
Yes — a separate, differently structured form suits funeral provision: wishes for one's own funeral, existing policies, powers of attorney. The tone may be more matter-of-fact here, as planning happens without an acute bereavement. You run both forms separately, each with fitting address.
Does our house need technical staff for this?
No. The form is set up once — on request, the AI creates a first draft you adjust word by word. After that you merely send a link, for instance after the first phone call. Anyone on your staff who writes e-mails can maintain it.

More room for what truly matters

Set up the intake once — and give every consultation the calm that relatives deserve. Get acquainted free of charge, with no contractual commitment.

Set up the form