For product teams

Feature requests in one place instead of twenty threads

One central request form with category selection and problem-not-solution questions. Every wish arrives in comparable shape — and your roadmap discussion starts with data instead of anecdotes.

Build your request form
How it works

How feature requests get lost today

Scattered across five channels

One request arrives via support email, one in a sales call, three in Slack, one in an app-store review. Nobody keeps the list, and at roadmap time everyone remembers something different.

The loudest voice wins

Without countable data, whoever escalated last decides — the big customer, the persistent thread. Whether twenty quiet users share the same problem, nobody knows, because it was never captured.

Solutions instead of problems

"Build an export button" — but why? Requests arrive as finished solution ideas without the underlying problem. The team builds what was asked instead of what was needed, and the request returns in a new shape.

How Questee brings order

  1. 1

    Set up a problem-focused request form

    Built in minutes: product area as a category selection, "What problem are you trying to solve?" as a required field, "How do you solve it today?" as a workaround question, importance as a scale. The solution idea comes last — optional.

  2. 2

    Link one channel everywhere

    The form link goes into your app footer, help centre, support signature and as the standard Slack reply: "Log it here." One question per screen, done in two minutes — a lower barrier than writing an email.

  3. 3

    Run roadmap discussions on data

    In the analytics dashboard you see clusters per category and read the problem descriptions in context. Via webhook, requests additionally flow into your own tooling. Evaluation stays internal — you decide what gets communicated externally.

Built for roadmap-grade feedback

Category selection

Product areas as a fixed selection — requests become countable instead of free-text mush.

Conditional logic

Follow-ups per category — API requests get different detail questions than UI requests.

Analytics dashboard

Clusters per category and period at a glance — your internal vote tally.

Webhooks

Every request as JSON into your product tooling — backlog sync built by your rules.

Embedding

Embedded in your help centre or changelog — collect feedback where users already are.

Hosted in Germany

Customer feedback GDPR-compliant on German servers, DPA included.

No separate feedback-tool subscription needed

Free to start (3 forms, 100 responses/month). Pro at €12/month (€9/month annually): unlimited forms, your own branding, AI included.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

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Questions from product practice

Is this a public voting board like Canny?
No, deliberately not: Questee is the structured intake form; evaluation runs internally via your analytics dashboard. No public board also means: no competitors reading your roadmap, and no frustrated users whose top-voted wishes never ship. If you want a public board later, the structured data is the perfect foundation.
Why problem questions instead of just "what do you want?"
Because users are excellent at describing problems but rarely know the best solution — that's your job. "What problem are you solving?" and "How do you work around it today?" deliver roadmap gold: you spot when five different solution wishes share one problem, and build the right thing once instead of the requested thing five times.
How do I evaluate the requests?
In the Questee dashboard you see all answers filtered by category, with frequencies over time — clusters jump out at a glance. For deeper analysis, export the data or stream it via webhook into your own tooling, e.g. to join it with customer segment or MRR.
Why not Typeform or Google Forms for this?
Google Forms looks like an internal stopgap, and like Typeform it sits in the US cloud — a privacy issue when feedback contains customer email addresses and product-usage details. Questee hosts in Germany with a DPA, serves the form in your branding, and doesn't suddenly cost five times more as volume grows.
Should requests be anonymous or include contact details?
Ideally optional: mandatory contact fields lower submission rates, but a voluntary email address ("May we follow up?") is hugely valuable for discovery interviews. With conditional logic you show the contact question only after the user has agreed to follow-ups — GDPR-friendly by design.
What happens to personal data in the feedback?
All answers are transferred encrypted and stored tenant-isolated on German servers; Questee provides the Art. 28 GDPR DPA. You link your privacy policy right in the form and capture only what you need — far cleaner than feature requests with customer names in open Slack channels.
How do I get support and sales to use the channel?
Make the link a reflex: a snippet in your support software, a pinned message in the sales channel, the footer of every reply email. What matters is the promise behind it: what lands in the form genuinely gets reviewed in the roadmap meeting — once the team has seen that happen, it sustains itself.

Your roadmap deserves better data

Generate the request form, link it everywhere, read the clusters in your dashboard. Start free — before the next roadmap meeting.

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