For naturopaths & complementary practices

Intake done before the first session begins

Your patient completes the intake form online beforehand — encrypted, on servers in Germany, with documented consent. Instead of a Word file by e-mail and 30 minutes of note-taking in session.

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How secure is the data?

~30 Min of the first session reclaimed for treatment

First intake as it runs today

Word file via unencrypted e-mail

Pre-existing conditions, medication, mental health complaints — health data under Art. 9 GDPR, the highest protection category. And it travels as a Word attachment through unencrypted inboxes. Hard to defend if a supervisory authority asks.

Half the session goes to the form

Sixty minutes booked, thirty spent reading out questions and taking notes. The patient pays for treatment and gets bureaucracy — and you treat under time pressure with what remains.

Google Forms & Typeform are off the table

US cloud providers are not an option for Art. 9 health data. And practice management tools for naturopaths rarely have a patient frontend — so it stays paper in the waiting room or the Word file.

How Questee front-loads your intake

  1. 1

    Customise intake form, send link

    Pick the "naturopathy intake" template and adapt it to your modality — homeopathy, osteopathy, phytotherapy. The link goes out with the appointment confirmation.

  2. 2

    Patient completes it calmly at home

    One question per screen, plain language, draft saving included. Conditional logic digs deeper only where there is something to dig into. At home people recall medication and surgeries more precisely than under time pressure in the practice.

  3. 3

    You read beforehand — instead of scribbling

    Before the appointment the complete intake sits encrypted in your Questee account. You open the session with targeted follow-ups instead of from scratch — and the full 60 minutes belong to treatment.

Built for special categories of data

Encryption & hosting in Germany

Art. 9 data stays on German servers — no US transfer, DPA on request.

Consent with timestamp

Explicit consent under Art. 9(2)(a) as mandatory field — documented and provable.

Conditional logic for complaint patterns

Follow-ups only on relevant answers — the form stays short, the depth still right.

Draft saving for patients

Look up the medication list, continue later — the link stays valid for 30 days.

Retention periods & right of access

Automatic deletion after your set period, single export for Art. 15 access requests.

Your practice branding

Logo, colours, custom domain — the form feels like your practice, not a third-party tool.

Less than one treatment hour per year

Free to try (3 forms). Pro for the running practice (unlimited forms, 10,000 responses/month) — €9/month billed annually.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

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Answers from practice

Am I allowed to collect health data online at all?
Yes — Art. 9(2)(a) GDPR permits processing with the patient's explicit consent. What matters is the "how": encrypted transfer, secure storage, documented consent. Questee delivers all three — far more defensible than the unencrypted e-mail with Word attachment that is the norm today.
Why not Google Forms or Typeform?
Both store in the US cloud. For a newsletter signup that may be acceptable — for Art. 9 health data it is not. Questee hosts exclusively in Germany, without US subprocessors, with an Art. 28 GDPR DPA on request.
Can I migrate my existing intake form?
Yes — rebuild your questions 1:1 or start from the template and add your specialty questions. 20+ question types available: scales for pain intensity, multiple choice for complaint patterns, free text for medical history. The AI assistant can also build the form from your existing PDF.
What about patients without a computer?
The form runs on any smartphone — one question per screen, large type, plain language. Anyone truly offline still fills in on paper in the waiting room; the online form does not have to replace paper, it makes it unnecessary for the large majority.
How long is intake data stored?
You decide. As a practitioner you typically document treatments for 10 years — set the period accordingly. A retention policy deletes expired data automatically, with audit trail. Individual responses can be deleted anytime with one click.
Will my patients see this is a third-party provider?
Not on Pro — your logo, your colours, optionally your own domain. The form feels like part of your practice. That builds trust: anyone entering sensitive data wants to know where it goes.
What if the patient does not complete the form?
You can see before the appointment whether the response arrived. If not, send a friendly reminder — or do the intake in session the classic way. You lose nothing; you only gain with everyone who completes it beforehand. In practice that is the large majority when the form takes under 15 minutes.

Your next intake is on your desk before the appointment

Start template, adapt to your modality, drop the link into the appointment confirmation. Free trial, no contract.

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