For municipalities & administrations

Citizen forms digital — in days instead of years

OZG 2.0 requires digital administrative services. Instead of waiting for the state portal: set up the application as an online form, GDPR-compliant, hosted in Germany, no large-scale platform project.

Digitise your first form
What can the form do?

~20 Min saved per paper application no longer typed in manually

Daily reality at the citizen office

A printable PDF is not digital

OZG 2.0 demands administrative services without media discontinuity. A PDF the citizen prints, fills in and hands over at the town hall does not meet that — and caseworkers retype every application by hand.

State portal arrives in years

Large state platforms and shared services reach small municipalities last. Onboarding, procurement, training — budget years pass while the deadline is already ticking.

Incomplete applications, follow-up requests

Paper has no mandatory-field validation: attachments forgotten, fields empty, signature missing. Every follow-up costs a letter or call — and the citizen a second trip to the office.

How Questee solves this

  1. 1

    Rebuild the paper form online

    Map your existing application (dog tax, special use, club funding, daycare registration) in the editor. Conditional logic shows only relevant sections — citizens never see fields that do not apply to them.

  2. 2

    Put the link on the municipal website

    Publish the form via link or embed. Mandatory fields, file upload for attachments, plausibility checks while filling in. Works on any smartphone — no app, no account needed for citizens.

  3. 3

    Receive complete, structured applications

    Every submission is complete and machine-readable. E-mail notification to the responsible unit, CSV/JSON export for your case-management system. No more retyping.

Built for administrative requirements

Hosted in Germany

Servers in Germany, GDPR-compliant, Art. 28 DPA on request. No US transfer.

File upload for attachments

Evidence, notices, photos uploaded directly in the application — virus-scanned and sorted.

Conditional logic

Branching applications without "if yes, continue with field 17" — irrelevant sections stay hidden.

Accessible & mobile

One question per screen, keyboard-operable, high contrast — also on smartphones.

CSV/JSON export

Structured data for your case-management system instead of handwritten forms.

Notification to the responsible unit

Every submission triggers an e-mail to the responsible unit — nothing sits unnoticed.

No large-scale procurement project

Free to test with your first applications. Pro for production use (unlimited forms, 10,000 responses/month) — below typical direct-award thresholds.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

View all plans

Questions from administrations

Does a Questee form meet OZG requirements?
Questee covers the core: digital application without media discontinuity and structured data handover. Services requiring written form or payment (e.g. via ePayBL) still need the matching process behind them — for the many simple applications without written-form requirements, the form is the fastest route to OZG compliance.
Where is citizen data stored?
Exclusively on servers in Germany. We provide an Art. 28 GDPR data-processing agreement and use no US subprocessors. The solution is therefore usable post-Schrems II without a transfer impact assessment.
Does the citizen need an account or BundID?
No. The citizen opens the link and fills in — no registration, no app. For applications requiring identification, you can request identity proof as a file upload (e.g. ID copy) or combine the process with your existing BundID flow.
How does the data get into the case-management system?
Via CSV or JSON export with fixed columns per form — importable into common case-management systems. Alternatively via real-time webhook to your system if your IT provides an endpoint.
Can several departments work with one account?
Yes — via workspaces. Public order office, citizen office and building authority can use separate areas with their own forms and notification addresses, without seeing each other's applications.
What happens to applications after processing?
You set a retention period per form. After expiry, an automatic retention policy deletes the data — with audit trail. This keeps you safe regarding storage limitation under Art. 5 GDPR.
How fast is a first application online?
A typical application with 15-25 fields is rebuilt and published in one afternoon. No procurement procedure, no onboarding project phase — create account, build form, put the link on your website.

Your first digital application this week

Build the form, publish the link, stop retyping. Free trial, no contract.

Start free now