For restaurants & event dining

Reservation requests with deposit — the end of no-shows

Guests book via your form and pay a deposit via Stripe from a group size you choose. Guests who have paid show up — and you still confirm every request personally.

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1 Tisch not showing up per evening — and the month is in the red. Deposits turn that maths around

Three things every restaurateur knows

The empty table of ten on Saturday

Booked for 7:30pm, table laid, staff scheduled — and nobody turns up, nobody cancels. The walk-ins you turned away at 7pm are long gone to the place next door. A single no-show large table easily costs several hundred euros in revenue.

Bookings on scraps of paper and voicemail

Someone takes the booking by phone, jots it on a pad, the note vanishes in the service rush. Calls come mid-lunch-service, and the voicemail message is missing the party size.

A deposit over the phone? Impossible.

You would love to take a deposit for groups of eight or for the New Year's Eve menu — but how? Dictating an IBAN, waiting for a transfer, chasing it up? Nobody does that in practice, so the risk stays with you.

Request, deposit, your confirmation

  1. 1

    Set up the form with your rules

    Date, time, party size, occasion — and your deposit rule via conditional logic: from 8 guests or on event nights the Stripe payment step appears, below that the request goes through without a deposit. The form calculates the amount per person automatically.

  2. 2

    Guest books and pays the deposit

    Link on your website, in Google Maps or as a QR code on the menu. The guest completes the request in two minutes on their phone and pays the deposit instantly by card, Apple Pay or Google Pay — no bank-transfer back-and-forth.

  3. 3

    You confirm — and plan with certainty

    Every request arrives structured by e-mail: date, party size, deposit paid — all at a glance. You check your capacity and confirm personally. Questee replaces no table plan: control over your tables stays with you.

Exactly what a booking request needs

Deposit via Stripe

Card, Apple Pay, Google Pay — the deposit is paid in seconds and sits in your Stripe account.

Deposit only where you want it

Conditional logic shows the payment step only from your group size or for specific occasions.

Deposit calculated per head

€10 per head from 8 guests? The form calculates the amount live from the party size.

Request instantly by e-mail

Every booking request lands instantly and completely in your inbox — no more lost notes.

QR code & website embedding

Put the form on menus and posters via QR code or embed it directly in your website.

Guest data GDPR-compliant

Hosted in Germany, DPA included — guest data stays with you instead of on a booking platform.

One avoided no-show pays for the year

Pro at €12/month (€9/month billed yearly) with unlimited forms and your own branding. Free to try: 3 forms, 100 responses/month.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

View all plans

Questions before your first event night

Is this a full reservation system with a table plan?
Deliberately not. Questee takes structured booking requests and collects the deposit — confirmation and table planning stay with you. Many venues want exactly that: no software auto-assigning tables, but full control plus binding requests. If you need fully automated table management, Questee is not the right tool — we say that honestly.
Am I allowed to ask for a deposit at all?
Deposits for bookings are common in hospitality and generally permissible if you communicate them transparently — many venues use them for large groups, set-menu evenings and holidays. You define your own cancellation terms and state them right in the form. We do not replace legal advice; if in doubt, your trade association can help.
What if a guest cancels after all?
That is your call, based on your own cancellation terms: for timely cancellations you refund the deposit with one click in the Stripe dashboard — or convert it into a voucher. For last-minute no-shows you keep it as compensation. The only essential: your rules must be stated in the form before the guest pays.
Won't a deposit scare guests away?
For an ordinary table for two, perhaps — so simply don't require it there: with conditional logic the deposit only kicks in above your threshold, say 8 guests or set-menu events. Groups serious about celebrating pay €10 a head without hesitation. Whoever bails was most likely exactly the no-show you wanted to avoid.
Why not OpenTable or a booking platform?
Booking platforms quickly cost a hefty monthly fee plus sometimes per-guest charges — and your guests become the platform's customers, shown your competitors too. With Questee the request runs through your own website, the data is yours, and you pay a fraction. The trade-off: no automatic table plan — for many owner-run venues that is no trade-off at all.
Is my guests' data safe?
Yes — Questee hosts exclusively in Germany, encrypts in transit and stores tenant-isolated. We provide the Art. 28 GDPR data-processing agreement, keeping your privacy policy clean. Your guests' names, phone numbers and occasions end up neither in a US cloud nor in a platform's marketing.
Can I separate New Year's Eve, Christmas parties and à la carte?
Yes — either via an occasion question with conditional logic in one form (the New Year's Eve menu reveals its own questions and a higher deposit) or via separate forms per event, each with its own link and QR code. On the Pro plan you create as many forms as you like, say one per event.

Your next large party will actually show up

Create the form, set your deposit rule, put the link on your website. Start free — the first prevented no-show party pays for itself.

Start taking deposits