For municipal utilities & energy brokers

Switching enquiries with the meter number — at first contact

Your switching form captures meter number, annual consumption and current supplier in a structured way. Instead of three follow-up emails you can quote immediately — before the switching mood fades.

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1 statt 4 contacts until the quote when the enquiry is complete the first time

Where switching enquiries fail today

No meter number, no consumption

"I'd like to switch to you" — often that is the entire email. Without meter number, annual consumption and current supplier you can prepare neither quote nor switching order. The enquiry exists, yet the work starts at zero.

Switching mood is a time window

Whoever wants to switch today has signed via a comparison portal by tomorrow. Every follow-up email costs a day or two — and with each day the chance of a reply drops.

Retyping from emails and PDFs

Manually transferring data from free-text emails, photographed bills and PDF attachments into your system — error-prone and slow. One transposed digit in the meter number and the supplier switch stalls.

How the switching enquiry works with Questee

  1. 1

    Set up and embed the switching form

    Via AI description to a draft in 30 seconds: postcode, annual consumption, meter number, current supplier, desired switch date, contact details. Validations make sure required fields are actually filled. Then embed it on your website.

  2. 2

    Prospects fill it in — with help, not hurdles

    One question per screen, with help texts: "You'll find the meter number on your meter or your last bill." Anyone without the bill at hand simply uploads a photo or saves a draft and continues later.

  3. 3

    Complete enquiry straight to the back office

    Every enquiry arrives structured via email notification — or via webhook straight into your existing system. Your team calculates the quote instead of chasing data. The switching process starts the same day.

Features for the tariff-switching process

Structured required fields

Meter number, consumption and supplier as validated required fields — no more half-finished enquiries.

File upload

Attach the last annual bill as photo or PDF — all data in one enquiry.

Save & resume

Bill not at hand right now? Pause the enquiry and resume later via the same link.

Webhooks

Hand enquiry data to your back-office system automatically — no retyping, no transposed digits.

Conditional logic

Residential and business customers get different question flows — one form for both.

Hosted in Germany

Consumption and contract data GDPR-compliant on German servers, Art. 28 DPA included.

As predictable as a standing charge

Free for testing (3 forms, 100 responses/month). Pro at €12/month (€9/month annually): unlimited forms, your own branding, AI included — no commission per lead.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

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Questions from sales and back office

What does a complete switching enquiry need?
For a solid quote: postcode or supply address, annual consumption in kWh, meter number, current supplier and desired switch date or contract end. Plus contact details and — if available — the last bill as an upload. With these fields your team can quote immediately instead of querying back.
Does the form legally complete the switch?
No — the form is the structured enquiry and data capture. Contract conclusion, cancellation with the old supplier and market communication continue via your existing processes and systems. The form ensures those processes start with complete data.
Why not just be listed on a comparison portal?
Portals charge commission per contract, reduce everything to price and own the customer relationship. Your own switching form captures prospects who come to you directly — for regionality, green energy or service. Those contracts are yours, without commission and price-comparison pressure.
How secure are meter numbers and consumption data?
Data is transferred encrypted (HTTPS), stored on servers in Germany and kept tenant-isolated. We provide the Art. 28 GDPR data processing agreement — important for utilities whose data protection officers look closely. There is no transfer to US clouds.
Can the data flow into our system automatically?
Yes — via webhook Questee sends every incoming enquiry as structured data to an endpoint of your choice. Your IT team connects that to CRM or billing. There is no ready-made connector to specific utility software — the webhook is the universal route.
How does this differ from a PDF order form?
A PDF must be downloaded, filled in, scanned and emailed back — every step loses people, and in the end someone retypes everything. The online form validates as users type, works on mobile and delivers structured data. Younger switchers simply expect that.
Does this work for gas or heating tariffs too?
Yes — fields are freely definable. Build a combined form with a division selector (conditional logic then shows electricity or gas questions) or create one form per division. Forms are unlimited on Pro.

Calculate quotes instead of chasing data

Create your switching form, embed it, receive complete enquiries. Start free — no commission, no portal.

Create your form now