For restaurants, takeaways & cafés

Takeaway orders without commission — through your own form

Your guest scans the QR code, picks from your menu, pays online via Stripe and collects. No platform in between, no 13-30% commission — just the usual Stripe fees.

Build your order form
How it works

0 % platform commission on orders through your own form — only the usual Stripe fees apply

Recognise this from your place?

Commission eats your margin

Delivery platforms take 13-30% per order depending on the model — even when the guest collects directly from you. On a £35 order that is easily £7 that never reaches your kitchen.

The phone rings at peak time

Friday night, the kitchen is flat out — and someone has to scribble down phone orders with greasy hands. "Number 12, no onions" turns into 21 with onions, and the guest stands disappointed at the counter.

The platform owns your customer

Whoever orders through the app is the app's customer — not yours. You see neither e-mail address nor order history, and you cannot reach regulars directly when you launch a new weekly special.

How takeaway works with Questee

  1. 1

    Set up your menu as a form

    Add dishes with prices as choice questions — the AI drafts a form from your menu in 30 seconds. Sides and extras appear via conditional logic only with the matching dish, and the form totals the order automatically.

  2. 2

    Guest scans, orders, pays

    QR code on the counter, shop window or flyer — the guest orders from their phone, one question per screen, and pays directly via Stripe (card, Apple Pay, Google Pay). No app download, no account needed.

  3. 3

    You get the order instantly

    Every paid order arrives as an e-mail notification and collects in your dashboard — with preferred pick-up time and all extras in black and white. Kitchen reads, cooks, guest collects. The money is already in your Stripe account.

Built for the counter, not the back office

Online payment via Stripe

Guests pay when ordering — no cash risk, no order cooked on spec.

Automatic order totals

Dishes, extras and quantities are totalled live — the guest sees the final price before paying.

Conditional logic for extras

Sauce choice only with chips, spice level only with the curry — the form shows only what fits the dish.

QR code & mobile first

One question per screen, thumb-friendly — made for the lunch-break order from a phone.

Instant e-mail notification

Every order lands instantly by e-mail in the kitchen — plus via webhook to your own system if you like.

GDPR & hosting in Germany

Customer data stays with you on German servers — not with a platform that exploits it.

Do the maths: commission vs flat rate

Pro costs €12/month (€9/month billed yearly) — less commission than a single large platform order. Free to try with 3 forms and 100 responses/month.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

View all plans

Questions from the hospitality floor

Really 0% commission — what's the catch?
No hidden catch, but we are upfront: Questee takes no commission, you only pay the plan (Free or Pro). Online payments incur the usual Stripe fees (in Europe typically around 1.5% + a fixed amount per card payment, settled directly between you and Stripe). That is a fraction of the 13-30% order platforms charge.
Does this replace my till system?
No, and we don't claim it does. Questee is your ordering channel: orders arrive as e-mail notifications and in your dashboard, payment runs through your Stripe account. You record revenue in your till as usual — there is no direct till integration. Via webhooks you can additionally forward orders to your own systems.
Why not just stay on the delivery platform?
You don't have to leave — many places run both: the platform brings new customers, your own form serves the regulars. That is exactly where it pays off: guests who order from you anyway shouldn't trigger 13-30% commission. A QR code at the counter and a note on the receipt are enough to move regulars to your own channel.
Can I update the menu quickly?
Yes — dish sold out or a new daily special? Edit the form in your browser, save, done. The QR code and link stay the same, guests immediately see the current menu. No new printout, no call to an agency.
Does it work for delivery too?
The form can ask for a delivery address and preferred time — the delivery itself is yours to organise. Questee does not plan driver routes or calculate delivery zones. For places with their own driver this works well; the strongest case remains collection.
What happens to my guests' data?
It belongs to you — not to us and not to a platform. Questee hosts exclusively in Germany, ships the Art. 28 GDPR data-processing agreement and encrypts everything in transit. Name, order and pick-up time sit tenant-isolated in your account and are never used for third-party advertising.
How does the money reach me?
Payment runs through your own Stripe account — Questee never sits between you and your money. Stripe pays out to your business account on its usual schedule, and you see every transaction in the Stripe dashboard. Refunds (e.g. for cancellations) take one click there.

The next order is yours — all of it

Upload your menu, connect Stripe, put the QR code on the counter. Start free, cancel anytime.

Start commission-free now