For independent garages

Appointment requests that no longer ring under the car

Your customers send vehicle details, the issue and a photo of the warning light online — you confirm the appointment when your hands are free. No callback notes, no forgotten details.

Build your request form
What can the form do?

~30 Min less phone time per workshop day when requests come in structured

Recognise this from your garage?

The phone rings at the worst moment

The mechanic is under the car, the apprentice has oily hands — and the phone rings for the third time. Either nobody answers and the customer calls the next garage, or work on the lift grinds to a halt.

Half the info on a callback note

"Golf, makes noises, Mr Smith, call back" — that is all the note says. Which Golf? Which noise? Is the MOT due? You phone around afterwards to collect details the customer could have provided at first contact.

Wrong parts, wasted trips

Without vehicle data and a fault description you order parts on a hunch — or only once the car is on the lift. The customer has to come twice, your schedule slips.

How it works with Questee

  1. 1

    Set up your request form

    Created with AI in 30 seconds, then customised: vehicle (make, model, first registration, plate), concern (MOT, service, tyres, repair), description, photo upload for warning lights or damage, preferred time window. Link it on your website and Google Business profile.

  2. 2

    Customer sends everything at once

    One question per screen, even at 10 pm from the sofa. Whoever picks "repair" gets symptom questions and can upload a photo of the warning light — tyre changes are done in a minute.

  3. 3

    You confirm when it suits you

    Every request lands complete in your inbox and the Questee dashboard. You call back or email the confirmation — with all the details and the right part already on the bench. No live calendar needed: you keep control of your lift schedule.

Built for everyday garage life

Photo upload

Warning light, damage or registration document as a photo with the request — no "just WhatsApp it over".

Conditional logic

MOT requests ask for the due month, repair requests for symptoms — everyone only sees what fits their concern.

Email notification

Every new request straight to your inbox — you reply between jobs, not during them.

One per screen, mobile-friendly

One question per screen — your customers complete it on their phone without zooming or mistyping.

Hosted in Germany

Plates and customer data GDPR-compliant on German servers, DPA included.

Your logo, your colours (Pro)

The form looks like your garage — not like an anonymous tool.

Costs less than one hour of labour rate

Free to try (3 forms, 100 responses/month). Pro at €12/month (€9/month annually) with unlimited forms and your own branding.

Free

3 forms, 250 responses/month

Pro

Unlimited, 10,000 responses/month, AI included

View all plans

Questions from the workshop

Is this online booking with a calendar?
No, deliberately not. Questee structures the request — vehicle data, concern, photos, preferred window. You confirm the appointment yourself, by phone or email. You keep control of your lift utilisation and never maintain a calendar that does not match reality on the shop floor.
Why not just WhatsApp or phone?
WhatsApp messages arrive unstructured: sometimes the model is missing, sometimes the concern, and customer data sits on Meta's US servers. On the phone you scribble under pressure. The form always asks for everything — complete, legible and GDPR-clean in one place instead of scattered across chat, notes and voicemail.
Which vehicle details should I ask for?
Proven set: make, model, first registration, mileage and plate — enough to identify the vehicle and pre-check parts. Plus the concern as a choice (MOT, service, tyres, repair, other) and a free-text field with photo upload for the description. The first request needs nothing more.
Can customers attach a photo of the warning light?
Yes — file upload accepts photos straight from the phone. A picture of the warning light, the damage or the registration document often says more than three phone calls. Files sit securely with the request in your dashboard, not in your private WhatsApp.
What happens to customer data — GDPR-wise?
All data is stored encrypted on servers in Germany, tenant-isolated, with no US cloud transfer. We provide the Art. 28 GDPR data processing agreement — your privacy policy is sorted in two sentences. You can delete requests once handled.
I do not have a proper website — does it still work?
Yes. Every form has its own short link you can put in your Google Business profile, your email signature or as a QR code at the service desk. A website is handy but not required.
How quickly is such a form ready to use?
With AI generation a first draft exists in 30 seconds — you briefly describe your garage and what you need. Then you adjust questions, order and required fields in the editor. Realistically you are live in 15 minutes, no IT skills needed.

Let the phone ring — the request still arrives

Set up the form in 15 minutes, link it on your website and Google profile, done. Start free, no contract.

Start for free